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Outlets vs retail, and Winners prices: Sale fail? (CBC Marketplace)

15514 ratings | 1922484 views
Originally broadcast January 8, 2016 Get our newsletter http://cbc.ca/marketplace/watchdog Facebook: http://facebook.com/cbcmarketplace Twitter: http://twitter.com/cbcmarketplace Instagram: http://instagram.com/cbcmarketplace For more: http://cbc.ca/marketplace/episodes/2015-2016/sale-fail »»» Subscribe to CBC News to watch more videos: https://www.youtube.com/user/cbcnews?sub_confirmation=1 Connect with CBC News Online: For breaking news, video, audio and in-depth coverage: http://www.cbcnews.ca Find CBC News on Facebook: https://www.facebook.com/cbcnews Follow CBC News on Twitter: https://twitter.com/cbcnews For breaking news on Twitter: https://twitter.com/CBCAlerts Follow CBC News on Google+: https://plus.google.com/+CBCNews/posts Follow CBC News on Instagram: http://instagram.com/cbcnews Follow CBC News on Pinterest: https://www.pinterest.com/cbcnews// Follow CBC News on Tumblr: http://cbcnews.tumblr.com »»»»»»»»»»»»»»»»»» For more than 75 years, CBC News has been the source Canadians turn to, to keep them informed about their communities, their country and their world. Through regional and national programming on multiple platforms, including CBC Television, CBC News Network, CBC Radio, CBCNews.ca, mobile and on-demand, CBC News and its internationally recognized team of award-winning journalists deliver the breaking stories, the issues, the analyses and the personalities that matter to Canadians.
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Text Comments (2188)
Madison Whatley (4 hours ago)
At my tjmaxx or Marshalls compare at pricing is accurate and usually clothing comes with the original tags
Tris Beau (12 hours ago)
Capitalism oh so lovely. Buy local and handmade! Just a thought
cartrice2010 (1 day ago)
I’m still gonna shop at the Outlets. 🤷‍♀️
Judy Robertson (1 day ago)
What did they cost? That was ignored
Ezzie Mendez (1 day ago)
Dam wait does that mean Macy is a rip off I payed $76 for a wallet 😱😱😱😱😱😱😱😱
NM AT (1 day ago)
They are all made in China, so what is really the difference?
Jihane .S (4 days ago)
I had no idea😡. Thank you
African Girl (4 days ago)
but 4 real $70.00 for a sweater¿ lol Hell 2 the Noo......
African Girl (4 days ago)
lol. at the end they all want 🤑🤑🤑
Addie-Eileen Paige (4 days ago)
If you really want a deal, go to thrift stores. They have a lot of name brands for 80-90% off and sometimes even have the original tags on them.
Anonymous (4 days ago)
It’s almost like you’re just paying for the logo ....
madam meow (5 days ago)
Ohhh outlet quality is like 50 50 quality like imitation.... 😱😱😱😱 i think outlet stuffs manufacture in china... 😅
Frank Rizzo (5 days ago)
Bring back K-Mart, blue light specials
I really thought outlets sold last-season items
lampard ktw (6 days ago)
By the way how much you got money from youtube lol
Peggy Smyth (6 days ago)
Nordstrom Rack stores mostly stock products made just for the Rack.
AirSoftMaverick3232 (8 days ago)
so you're getting less for less? what's the issue here?
merc340sr (8 days ago)
Charlsie Agro is SO sweet!
Meli mel (9 days ago)
all my factory stuff I still have from 10 years ago so how much quality do u need
Smug Smugly (9 days ago)
That lady's a bold-faced liar listen to her response and reply most likely she's taking huge pay out from these companies to be so evasive deceptive and ignoring the truth.
Walt Lonsdale (9 days ago)
Maybe they don’t go into every store on the planet to get the compare to price?
vMidnight (10 days ago)
BANANA REPUBLIC? That’s a funny name.
CC True (10 days ago)
I'm not gonna lie, for the longest time I thought an Outlet sold last-season and poor-selling items. it wasn't until I started shopping at high-end malls that i began to notice the difference. Of course, if you don't have the money, shopping at an Outlet is a good option. It's still decent quality. Still, it's certainly mis-leading. at least, now you know
Mandi Taylor (11 days ago)
I don’t understand how people think they are getting the same quality at an outlet store for a cheaper price. That’s bizarre to me. Of course it’s not the same.
Liz Tukenmez (12 days ago)
Banana Republic, Gap, and Old Navy have the same parent company...and all my local outlet mall has all three stores. I get most of my clothes at Gap and I knew their outlet clothes had three dots under the logo on the label. While I was watching this, I looked at the labels of the clothes I've recently purchased...a pair of jeans, a shirt, and a pair of sweatpants...to my surprise the dots on the label were gone. The sweatpants and shirt were purchased via their outlet website, and the jeans from the outlet store. I wonder if the label change has anything to do with the lawsuit?? TJMax used to carry leftovers/last season clothes from brands like Limited and Express...the labels on the inside of the clothes used to have a line drawn through the brand logo, same with the cosmetics and perfume. I haven't shopped there in years so I don't know if you can still find those "bargins" but it might be worth checking out.
Christian Iannelli (12 days ago)
Some people dont understand that mainline stores work directly with their mother company (the brand) so they are given the prices at what it should be, so its equal for everyone. BUT if a department store buys the product in bulk to sell, they are owned by the department store so they can put whatever price they want on it (ofc they will stay the same or go a little lower.) but they can also put whatever sale % they want :) they dont need to follow the mother companies numbers! SO people before u buy do your research on where they sell the products then buy it. No one is forcing u to buy anything when u walk into a store lol
Edison Ng (15 days ago)
Cheap is Cheap. This video reminds me about my passed away grandpa always teaches me those poor people who wants to find a bargain in their life will ended up being poorer. Seems like my old grandpa know this a long long time ago. I miss him now.
Jewelz (16 days ago)
Coach tells you straight up. I called one time and they told me their outlet is different than the retail stores. Different products. I cannot believe people are oblivious. Walking into an outlet already feels cheap. Half the stuff thrown around and mishandled. If products were that expensive or good quality, they wouldn't just put bulks of things on display. I couldn't tell when I walked into Kate spade and coach. Totally different vibes from retail.
Pete Drek (17 days ago)
what about jewelry stores ? boosting the "regular" price to 100% and adding a rebate of 80%. still people think they have a deal. when you ask someone how much he paid for something, most will say; i saved 75$ on it, even before telling you the price.
CrashHarmony Roberson (20 days ago)
Yall, just shop at tk max they’re legit
Amy Liu (21 days ago)
Whenever I'm at Winners, I always look at prices on my phone and actually compare them.. and I usually never buy clothes
donovan stagg (22 days ago)
These comparisons were meh. With the coach purses they should have bought the same model from the retail and outlet store same for everything else
xuyahfish (22 days ago)
I bought a Kate Spade purse from an outlet late last Summer & the edges are already torn up, started coming apart within a couple months.
Jamuna N (23 days ago)
Why not buy knock offs then😂😂😂 just kidding. Just dont go for lables.SIMPLE
Thomas New (24 days ago)
retail leftovers would be better...that is how most "outlet" stores started not the new stuff that is overpriced crap. I never go to an outlet unless I am buying socks Go to the regular store and wait for a good sale there to get the real quality
DJR (25 days ago)
I always thought outlets were where the overstocked and low selling retail items went, (like the blurred out faced guy said). Was that ever the case, at least initially?
ashley saldana (26 days ago)
i went to the discount store next to the dollar store and found the same stationary set for 3 dollars.
Monica Mason (26 days ago)
I never believed Winners was really a deal. I have gotten a few nice shirts and a jacket, but they were in my price range and I knew they can say whatever for comparison. How would I know the truth as a consumer? I do go for the gourmet coffee and such as I know I pay more for a bag of flavoured ground or even plain in the grocery store.
lai nightwalker (26 days ago)
so basicly its offical nockoffs?
Its Erin (27 days ago)
What a busy body loser. Get a life. Take your grandkids to soccer practice and leave things alone.
Jorge Bl (27 days ago)
Clear that of putting high prices to create the falsehood that you are saving money is fools. stores like ross, it is better for them to bring clothes directly from china without brand. then put labels with high prices and say that they have it at a lower price. and the clothes that really are of quality are at regular price as in the original stores
Leah Rose (28 days ago)
I've gotten the best deals at Winners. Just because one woman bought something that wasn't a discount, doesn't mean all their stuff is like that. Recently I got a sweater for $35, I looked it up online and it was still on the designer's website for $400.
Cid B. (28 days ago)
Canadian Tire is also notorious for this. I have comparison shopped their products that are supposedly 80% off and it's the same as full-price elsewhere. Why are people so gullible?
jean-marc souffir (30 days ago)
Pandora sales outlet 80% Off marketing : http://alarming.sales.cut.pandoraoutlet.info
Technicolor-mom (1 month ago)
I must be bugging is not what you get what you pay for?? If you paid 20 for a product usually 100 what’s the big deal?? 🤷🏾‍♀️on a different not I am so thankful for this video I’ve learned so this series. You all are drastically improving people’s shopping experience.
Candy K (1 month ago)
Oh, please... Give Winners / TJMaxx / Marshalls a break. I shop there and it's the same quality with the same prices at JCPenney, Burlington Coat Factory, a local chain of stores called Fred Meyer, Dress Barn, etc. Designer brands are the real rip off. There reaches a point where you're not paying for the quality anymore, but the brand name. The price of the pants didn't change. Just that lady's perception of what she "saved". Reality—she didn't save anything. She spent $29.99.
P Webb (1 month ago)
I have an issue with her first purchase, the Coach bag. Looks to me like your "secret shopper" purposely picked 2 different bags. Even within the same brand you're going to have different qualities. An $800 Coach bag isn't going to be as good quality as a $2500 Coach bag. I think she could have chosen a better quality of bag at the outlet store or a lesser quality of bag at the retail store and it would have been harder to tellthe difference.
Alexis Maria (1 month ago)
This host is fine af! This is great journalism btw! YES!!!
Ass Monkey (1 month ago)
They should have checked the Levis and Nike outlets. Everyone wears those not everyone buys coach or j crew
Ass Monkey (1 month ago)
They were probably scared to go after Levis
Leggs McFadden (1 month ago)
This news reporter is hot! I think I'm in love
Jake Blake (1 month ago)
Charlsie Argo. Strange name, smoking hot lady. Especially when she's wearing those glasses!
Asrar Ibrahim (1 month ago)
Unfortunately as a customer how I would know and spot the difference
BAP the Best (1 month ago)
Lol wait for markdown for winners
Sallie C (1 month ago)
I thought this was public knowledge
Belinda Y (1 month ago)
and let say, at the very very beginning, outlet stores are selling quality products clear out from retail store, outlet stores start their own lines since the outlet business gets more and more popular, that's like after 2010.
Belinda Y (1 month ago)
I like j crew, both retail and outlet. reatail give you higher quality products while outlet give you great designs/looks at "GAP" price level, nothing to complain. unfortunately they close their retail stores in canada, hope that they wont close the outlet ones.
Karen Wright (1 month ago)
Rachel E. (1 month ago)
I had the same experience at WINNERS. I bought this heating pad for my back pain And to wanting to save money, i shop at winners. Compare at price was $60 and i got them for $39.99. And to my curiosity when i got home i checked the brand online and found out they were selling it for $39.99. So it means i didn’t save money at all and Winners lied and i felt ripped off. So im returning the product🥴 anytime soon.
Tom Pahdea (1 month ago)
The products are always different quality. I regularly shopped at brooks Bros so my black/white tie shirts were from the regular shops but one year I was in a pinch and stopped at their outlet store and the quality was totally different.
jyodi d. (1 month ago)
Nutshell: declined value..
chand moon (1 month ago)
Big deal 🙄🙄, what the fuss is about? I have been using this coach outlet bag from past 4 years everyday and it’s still in excellent condition and got that on sale. The quality is awesome and I don’t see any major difference with it when compared to a retail one. I would still love ❤️ to purchase all branded stuff from outlet rather than retail.
Lion Heart (1 month ago)
Its the same people why u care so much U won’t even use it forever lol
THE INSANE 4 (1 month ago)
Better going to the retail store when they have sales
THE INSANE 4 (1 month ago)
I did
Nancy Sherry (1 month ago)
if it lasts a year, who cares
Clara Miller (1 month ago)
for all of you saying it shouldn't make a difference, it's not the lower quality that is the problem; it's the lack of transparency. If these people knew about the difference in quality, they would probably spend their money at places like walmart.
Roya Manzaran (1 month ago)
Informative video but not enough bad rap on winners to turn me off of it. Lol
AppleAmor (1 month ago)
None of this is a secret 🙄
AppleAmor (1 month ago)
You all didn’t know this?????
M B (1 month ago)
Superb clown.
Violeta Pelzman (1 month ago)
I went to a Coach outlet and the clerk did tell me that most of the items were made for the outlet and only a few items were made for "retail". They are pretty honest.
Tiger25NYC Brooklyn (1 month ago)
At Nike it’s the stuff from the last season. Some time some sneakers are B grades which is small imperfections. But it will have the stamps that say B grades. I never get those kinds of shoes. But every thing else is good. I’m a outlet god and I just got a Nike Alpine jacket that retails for $600 and I payed $180. I felt like I got it for free. And I do see the stuff online as well
purpledragonfly4 (1 month ago)
very limited products make it to outlet. Most are made just for it.
Amy Nguyen (1 month ago)
thank you for letting us aware the different
Noir King (1 month ago)
I use to work for Banana Republic in the Merchandising and Shipping division and I know for a fact that they do indeed send a a lot of their left over stuff to the outlets. He wasn't lying. It's just that there's not much of it because it has to go through retail clearance FIRST, then what's left over (if any at all) goes to outlet. This is kinda tricky since the retail stuff usually goes directly to the clearance in the outlets. They're not getting the full run down of how things work. Clearly you don't put the retail leftover's in the same racks of the stuff made specifically for the outlets. It's out of season by then. smh Come on guys lol
I love Jesus (1 month ago)
Wow found this now, I used to relay on labels so much🤣🤣
Rachel Liu (1 month ago)
but who cares
mam362 (1 month ago)
leftovers going to the outlet and the outlet only selling leftovers are two different things
Noir King (1 month ago)
THANK YOU! They're misleading people into believing they're getting ripped off. I use to work for Banana Republic. The little they did have left over from clearance would go to the outlets, but what these people reporting don't understand is they don't put those items with the items made for the outlets. It usually goes straight to outlet clearance! lol
Agena N (1 month ago)
Hmm this is interesting. I have seen the 'compare at' pricing on labels but I've never gotten myself all excited because an item is allegedly being sold at a much lower price that the suggested retail. This issue is probably for those that predominantly shopping based on the brand.
Christinellie (1 month ago)
The second half of the video is such a petty segment. Just be smart on what you buy! The money is yours, don't get mad at people (workers of a company) for buying something YOU THOUGHT was GREAT PRICING.
Santanna Francis (1 month ago)
Lisa Hil (1 month ago)
Common sense will tell you most items marked down are cheaper for a reason. Who cares about how a zipper or tag looks
samantha gittens (1 month ago)
I just saw the 3 diamonds on my banana republic sweater. I still love it 🥰.
Susan Nilsen (1 month ago)
I don't know what marketing ploys they use in Canada, but in the U.S.A. ( I live in Vegas) you have to be a smart shopper. I love T.J.Maxx and Marshalls. Both are lovely, well- organized stores ( also Homegoods and Ross). I've found plenty of items with the original retail tag attached so I know the value- For example: I can purchase BETSY JOHNSON jewelry at a 65% saving at T.J.'s- the same items CURRENTLY DISPLAYED in the retail stores. Maybe some mislead, but if you're smart and know real value, you save lots of money!
Sarah M (1 month ago)
“I feel very frustrated, and totally betrayed...” ... because you didn’t get your pants any cheaper than the regular price? If this is the worst form of being betrayed in your life lady, I envy you! Ha ha! Some people don’t even have enough extra income to go shopping for clothes, ever.... FIRST WORLD PROBLEMS.
V CR (1 month ago)
Even at Nordstrom rack, many of the items are made for the rack. They’re not from the main store. There’s a difference in tags at the rack with items from the main store and the items made specially for the rack...
Noir King (1 month ago)
EXACTLY! This report is misleading due to ignorance.
Rose Ribcage (1 month ago)
They should do a episode how the winners contest to win 1000 dollars and the winners card is bogus
abearz (1 month ago)
If you really want to feel ripped off, you should look into what these retailers are paying to manufacture their retail clothes.
Joceline uzumaki (1 month ago)
Why she look like she’s aboutta steal when she’s in the stores, I-
Yoyo Lucatero (1 month ago)
I think the Levi’s outlet is pretty good ..
Jackyblue67 Same (1 month ago)
In my life I toss a coin to see if it's gonna be Family Dollar or Dollar General
reddragon8 (1 month ago)
Pretty shocking. I didn't know this about outlets. Always thought it was old season stuff or leftovers. This won't stop me from going to outlets but I'm just glad I know the truth. And honestly, the outlet quality is probably good enough, especially if you like changing things up often. Also, I've had cheap stuff last years. It just depends on how you look after it. The Winners tags though, I've never believed the compare at price. Just judge based on feel and what you really need. The lady went a bit overboard. lol
Juan Yaotl Torres (1 month ago)
Its fashion.. shouldnt last more than 1 season lol if my gf sees this comment Im dead!
brazil biba (1 month ago)
TK Maxx are the chief protagonists of defrauding the public with their RRP
brazil biba (1 month ago)
The downside of outlets is the quality, the leftovers from M & S can be a little bedraggled, snagged or even a hole and they may not have another of the same size. Of course this is not regular, also routing through clearance can be tiring, however it can still be a fruitful haul.
Surly Gale (1 month ago)
I thought the outlets carried 'seconds'
UshasRides (1 month ago)
Caveat Emptor... always!!!
Pernection (1 month ago)
So what happens to the surplus store items?
Clark Kent (1 month ago)
this has been going on since currency entered the world hehe some ppl laugh all the way to the bank some cry bc they can't find the bank hehe. HUmans need rehab better yet start using drugs u will see the world in a different light hahhahaha ShEEEEEEEEP!! F.. lol I cant breath hehhehhe
Clark Kent (1 month ago)
this has been going on since currency entered the world hehe some ppl laugh all the way to the bank some cry bc they can't find the bank hehe. HUmans need rehab better yet start using drugs u will see the world in a different light hahhahaha ShEEEEEEEEP!! F.. lol I cant breath hehhehhe
Dee Dee (1 month ago)
Everything is inflated in the U.S. Who really uses their purses for a lifetime anyway?!? I refuse to pay retail price even if I could afford it I wouldn’t buy retail when there’s a sale!
Michael Lee (1 month ago)
Maybe once upon a time the surplus or leftovers get sent to outlets; however, retailers were suffering because of that which lead to outlet stores being reinvented. Knock offs were also a factor. Now definitively outlet stores only sell outlet merchandise. Oh well.

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