HomeХобби и стильRelated VideosMore From: CBC News

Outlets vs retail, and Winners prices: Sale fail? (CBC Marketplace)

16289 ratings | 2021035 views
Originally broadcast January 8, 2016 Get our newsletter http://cbc.ca/marketplace/watchdog Facebook: http://facebook.com/cbcmarketplace Twitter: http://twitter.com/cbcmarketplace Instagram: http://instagram.com/cbcmarketplace For more: http://cbc.ca/marketplace/episodes/2015-2016/sale-fail »»» Subscribe to CBC News to watch more videos: https://www.youtube.com/user/cbcnews?sub_confirmation=1 Connect with CBC News Online: For breaking news, video, audio and in-depth coverage: http://www.cbcnews.ca Find CBC News on Facebook: https://www.facebook.com/cbcnews Follow CBC News on Twitter: https://twitter.com/cbcnews For breaking news on Twitter: https://twitter.com/CBCAlerts Follow CBC News on Google+: https://plus.google.com/+CBCNews/posts Follow CBC News on Instagram: http://instagram.com/cbcnews Follow CBC News on Pinterest: https://www.pinterest.com/cbcnews// Follow CBC News on Tumblr: http://cbcnews.tumblr.com »»»»»»»»»»»»»»»»»» For more than 75 years, CBC News has been the source Canadians turn to, to keep them informed about their communities, their country and their world. Through regional and national programming on multiple platforms, including CBC Television, CBC News Network, CBC Radio, CBCNews.ca, mobile and on-demand, CBC News and its internationally recognized team of award-winning journalists deliver the breaking stories, the issues, the analyses and the personalities that matter to Canadians.
Html code for embedding videos on your blog
Text Comments (2306)
Brighton Babe (2 hours ago)
Even before outlet malls designer stores were manufacturing for sales. My Aunt was a seamstress in the 1950’s for a manufacturer In the UK.
A V (1 day ago)
Bloody ripoffs Sue them.
Lin Jiajin (1 day ago)
In the end, you can’t really fault the Outlets, because it’s the Retailers and the brand that dictate it.
Travel With Ambar (2 days ago)
is you want 80 dollars pants, then you buy 80 dollars pants. easy those compare at 80 or whatever are old marketing techniques targeted to people that want to feel like they buy high end. but we all know is lies.
Makes me glad that I shop at places like Target, Walmart, and even Goodwill. Everything sounds so expensive.
Phylicia Morgan (2 days ago)
market place kim throing passes.com
Votivia Mardinna (3 days ago)
I prefer to shop from outlet like Nordstorm Rack, Sixth Ave Outlet or Mashall because the products are actually once sold at retail store so it is actually a bargain.
Sarah Leach (3 days ago)
I bought alot of garments at the outlet.and i have been really happy Mostly.i stopped at barstow outlets So sad wilsons leather and the ugg store was no longer there. So sad.
eliz0891 (4 days ago)
Who wants it to last forever?
Linda Cirillo (4 days ago)
ok,,, I have figured out one thing that people might not know,,, in the Old days,,,, there really Were 'real' items at the outlets. and alot were 'out of season',,, or one odd item on marked down. So, it really Was from retail stores,,and right to the outlets to sell off the extra. That is why some people think it's obvious. The younger people. And other's are older and remember real items being at outlets.
Linda Cirillo (4 days ago)
i can't even afford the outlets,,, so im not worried actually. :)
Linda Cirillo (5 days ago)
i don't look at the higher price first,, i look at the lower price
Pp Kk (5 days ago)
I knew this long time ago.
Sonia Ortiz (6 days ago)
Chanel uses ykk zippers 😂
NeeYoDeeO (6 days ago)
I think I’ve always at least thought the outlet items were shittier. I just used to think it was the mismade ones
James Murray (9 days ago)
Why is it that all these YouTube videos about outlet malls only compare the same stores. Coach, J. Crew, Banana Republic & Kate Spade.
Kate (9 days ago)
Seriously is their a person who believes in compared tab price? I mean when I compare price I do compare price with realiabe online store.
Bigwave2003 (16 days ago)
Are the price tags dangling from the purses a bit of a clue as to which one is full retail and which is discount???
Frances K (17 days ago)
I always know about this because the quality is 100% different. GAP, Banana Republic, J. Crew. ALL of them. You get what you pay for so its up to the consumer. You pay more and take care of your stuff it will last .
Dragnesi (18 days ago)
I wonder if this also happen with the sport goods? Brands like Nike, Reebok, Puma and so... I have seen the same shoes in the retail stores and then in outlets with a huge price difference
Tristian Green (18 days ago)
Go thrifting for real bargains and gems. Love finding vintage clothes the quality is higher. Or gently used luxury brands.
Grunt Hog (19 days ago)
Winner is owned by TJX Companies. I shop exclusively at TJMaxx.com. I don’t buy items not on sale unless I know I can’t wait until they are on sale. I often buy items between $3 to $7, cheaper than 2nd hand items from Goodwill. Most shoes I pay $10 to $30. The products are not made for outlet quality, mostly surplus items or items slated to be on sale. I always find the same items selling for much more at Nordstrom Rack and Macy’s. I never look at regular retail price but rely on my experience to know if it was a good deal or not.
Grunt Hog (19 days ago)
I have noticed the quality differences like 15 or 20 years ago comparing retail and outlet stores on the same retails mentioned in this video. I’d rather buy sales items from the regular retailer than outlets. As a result I haven’t shopped at outlets for 15/20 years. One exception is Urban Outfitter Surplus stores. They carry overstocked items or items not moved by their allotted time. Currently you can’t return surplus items at regular UO stores.
Joseph Otremba (21 days ago)
Wait, then what's the online products like which "star"
steph soppanish (22 days ago)
Coach is the worst outlet offender. Once in a while you will find a legit deal, aka something there marked down from the legit retail store, but most Coach purses at the outlet are lower quality knock offs made by the same company. They need to let people know they aren’t getting a deal
Jose Angel Rodriguez (23 days ago)
I like cheap clothes so I buy outlet
Aleksandra (25 days ago)
We all know it’s not the same as the retail version but that doesn’t mean it’s a bad buy. You could get a Tommy Hilfiger outlet sweater for the same price and an H&M sweater. If you’re comparing it to a cheap brand, it’s nicer and fits the look you’re going for
Summer 4ever (26 days ago)
I love outlets. I live literally a mile from a giant one in California. I am there a good 3 times a week. I knew much of what was in this report already from experience, and I think people should not turn away from designer outlet stores because the quality is less; the price is also substantially lower. The quality is still there, and often times you can find items they sell in the retail store in the outlet store. Outlet designs are also cute, and you may even prefer an outlet design over a retail version. The stores are also upfront about what is an outlet design...it isn't a big secret like this video makes it out to be.
Vanessa Gordon (27 days ago)
Good for ppl shopping on ebay too.
petuniaraining (27 days ago)
So it’s okay for stores to sell their own outlet versions that are not that far from the black market versions?
Bobby G (29 days ago)
Add your own labels..lol
Bobby G (29 days ago)
Huge difference to the 1% that care
Kyle Didur (30 days ago)
how is it unfair or a rip off.. you're getting it for 30% cheaper than the main store? what the hell do you expect? The fact people think that the high end brands "left overs" that don't sell from the retail store are enough quantity to fill the hundreds of outlets across north America is hilarious. that's just pure math. Also, the hugo boss shirts I buy at their outlet are clearly thinner than the ones i have from Harry Rosen. And the chinos i buy from Banana's outlet i could tell the difference from the one pair i have from the main store but when I sometimes want the same fit for a less price I buy the outlet. Especially if I know ill be using them harder than the retail ones.
Imran Hisham (1 month ago)
Summed it all up : "If it's too cheap, it was made to be cheap. So It Can be Cute, but it's not a bargain"
Ahmed Serag (1 month ago)
What about online vs retail quality difference?
R C (1 month ago)
of course its not gonna be the same quality. if it's good enough quality and a good price i dont care
R C (1 month ago)
this gave me mystery diners vibes
R C (1 month ago)
i didnt realize the canadian accent was so accurate until i heard all the times the word "outlet" was said in this video
listensoftly (1 month ago)
No one can be trusted these days whether it's retail or discount. Your going to over pay no matter what you do. What's important is that you are happy with what your merchandise within what you can afford. Every business has an agenda; And that includes the so call news.
Margaretcs0103 (1 month ago)
These people are naive......I’ve known this for years.
Briana B (1 month ago)
What is gonna last forever
Numerical (1 month ago)
I thought everyone already know that the quality from the actual stores and outlets are different.
berryfairy68 (1 month ago)
All the fashion expert had to do with Coach was look at the tag, factory items start with an F 😑
chinita Forever (1 month ago)
I barely buys clothes in outlet , i know that i will not getting a good quality
Sue M (1 month ago)
Many outlets do sell small quantities of their regular retail items-we have a big outlet mall (Wrentham, MA) and even J. Crew and Coach sell a smattering of their "retail" items.
Daisy Marie (1 month ago)
Omg this is obvious is called quality control
G W. III (1 month ago)
I'd be curious to know about the Nike outlet vs retail.
LAWoman323213 (2 days ago)
G W. III I bought a pair of Nikes from the outlet store years ago. This was long before I was educated about the difference in quality. Nevertheless, I could tell they looked different from the ones at the Nike Store or Footlocker. There was something slightly off about the quality. At the time I didn’t really care because I was college age. I didn’t have a lot of money, and I only bought them for occasions trips to the gym.
Eleanor (1 month ago)
To be fair to the Banana Republic employee, what consumers are told outlet stores do is sell the leftover retail stock for less, so as far as he probably knew he was telling her the truth
Outlets are a ripoff. Same in the US
kriss b (1 month ago)
Compare at price ....We have Marshall store sister store to Winners they still have compare prices tag on them. I brought shoes at Marshall never again, winter boots never again, bc its poorly made. The winter white angel boots I brought couple years ago not even a month later my right side sock weas was soak from the snow. The runner shoes within a month the back heel harden up and it inside heel rip open, it had rough kinda cardboard type of feel. I brought $100 bracelet within a month the hook unhook it fall on the payment. Fakes diamond fall out. I took to back demand my money they refused refund. To this day I won't buy shoes jewelers. Even their shampoos/condition is low quality, I won't buy even though it looks expensive, brought some before end being disappointed. I only limited items now. The thing about most people don't think to compare prices and even if they found another location cheaper I don't they they will compare and match their prices. I don't know if any customer challenge this.
not kaitlyn (1 month ago)
I used to work at winners and the reason why things are cheap is because the products are slightly faulty and the brand doesn’t want to sell that item in their store because it lacks the quality and they don’t want that to represent their brand.
MLMLW (1 month ago)
I knew the truth about outlet stores not having the same quality as retail. When I found out I was disappointed, but then I thought that maybe it's a good thing because that way people can afford a designer brand for less. Even though the material might not be quite as good it is still made by the same company. Regarding 70's shoe fashion - I started high schools in the mid 70's and I didn't wear expensive shoes. I wore flats, heels, boots and platforms. Since then I've worn cheap and expensive high heels and my feet are fine. I'm over age 50 and I still wear high heels much to the dismay of my orthopedic doctors. Honey, I'll be buried in high heel shoes! Lol.
Erikka Juvonen (1 month ago)
I thought what doesn't get sold at the retail will go to the outlet. But I didn't know they specifically made products for outlet..so where does the unsold stuff go than??
out of context (1 month ago)
come look closely at my banana republic zipper and see if you can see the banana
Jesse MaDRID (1 month ago)
It's basically like buying knock off's...awful!
Abby Omeara (1 month ago)
This video was SO helpful!!! Thank you!! 👌
Linda Butler (1 month ago)
I was totally amazed I ad no idea there was a problem like this I always donated mine to homeless, nursing homes ,neighbors I will watch about buying things I just want because I want it not need it !!!!
Adrianna Nelson (1 month ago)
I learned to just wait when higher end stores do their big clearance sales, which happen maybe once or twice a year. Stock up on what you need and you’ll be good. The rest of the year stick to cheaper stuff.
Vintage Vinyl Vets (1 month ago)
We’re totally ok with it, although the companies should disclose this in a subtle way somehow. Fact is, you “get what you pay for,” which is plain common sense. We also think a lot of the population knows this. If they get upset, it’s simply because if someone were to call it to their “attention” it would embarrass them. However, we’re comparing retail shops and their own outlets. As far as “Compare at-“ pricing, that’s terribly misleading.
Ranch Rabbit (1 month ago)
Most stores just say that outlets are cheaper, not the same quality.
Angela Zhu (1 month ago)
This was enlightening. Glad CBC Marketplace is willing to do this kind of investigative work for those of us who can't.
James U (1 month ago)
I so glad these CBC Marketplace videos are on You Tube so we can see these in the States. None of our American broadcasters are this in depth or honest due to advertisers and dollars they may lose and offend,
Haylle (1 month ago)
Ugh! The lady in the clip at the end is why I hate working with customers. Taking their grievances out on the first person they see with a name tag, who has no ability to change anything and acting like they a personally involved in every decision the company makes. It's totally ok to yell at them because they are at work and have to watch what they say to you.
seyram Janado (1 month ago)
nice orange blazer
dash1dash2 (1 month ago)
I refuse to buy clothing from companies that have "outlet" stores. They're basically ripping off everybody. Winners? yeah, no thanks.
Kindall TV (2 months ago)
So crazy I used to work for TJ Maxx
19sert 19sert (2 months ago)
GAP also does that! They have 4 squares in their tags as well to show is for outlets only.
Madison Whatley (2 months ago)
At my tjmaxx or Marshalls compare at pricing is accurate and usually clothing comes with the original tags
RedWave 2019 (2 months ago)
Capitalism oh so lovely. Buy local and handmade! Just a thought
cartrice2010 (2 months ago)
I’m still gonna shop at the Outlets. 🤷‍♀️
Judy Robertson (2 months ago)
What did they cost? That was ignored
Ezzie Mendez (2 months ago)
Dam wait does that mean Macy is a rip off I payed $76 for a wallet 😱😱😱😱😱😱😱😱
NM AT (2 months ago)
They are all made in China, so what is really the difference?
Jihane .S (2 months ago)
I had no idea😡. Thank you
African Girl (2 months ago)
but 4 real $70.00 for a sweater¿ lol Hell 2 the Noo......
African Girl (2 months ago)
lol. at the end they all want 🤑🤑🤑
Addie-Eileen Paige (2 months ago)
If you really want a deal, go to thrift stores. They have a lot of name brands for 80-90% off and sometimes even have the original tags on them.
Anonymous (2 months ago)
It’s almost like you’re just paying for the logo ....
madam meow (2 months ago)
Ohhh outlet quality is like 50 50 quality like imitation.... 😱😱😱😱 i think outlet stuffs manufacture in china... 😅
Frank Rizzo (2 months ago)
Bring back K-Mart, blue light specials
I really thought outlets sold last-season items
lampard ktw (2 months ago)
By the way how much you got money from youtube lol
Peggy Smyth (2 months ago)
Nordstrom Rack stores mostly stock products made just for the Rack.
AirSoftMaverick3232 (2 months ago)
so you're getting less for less? what's the issue here?
merc340sr (2 months ago)
Charlsie Agro is SO sweet!
Meli mel (2 months ago)
all my factory stuff I still have from 10 years ago so how much quality do u need
Smug Smugly (2 months ago)
That lady's a bold-faced liar listen to her response and reply most likely she's taking huge pay out from these companies to be so evasive deceptive and ignoring the truth.
Walt Lonsdale (2 months ago)
Maybe they don’t go into every store on the planet to get the compare to price?
vRedRòse Gacha (2 months ago)
BANANA REPUBLIC? That’s a funny name.
CC True (2 months ago)
I'm not gonna lie, for the longest time I thought an Outlet sold last-season and poor-selling items. it wasn't until I started shopping at high-end malls that i began to notice the difference. Of course, if you don't have the money, shopping at an Outlet is a good option. It's still decent quality. Still, it's certainly mis-leading. at least, now you know
Mandi Taylor (2 months ago)
I don’t understand how people think they are getting the same quality at an outlet store for a cheaper price. That’s bizarre to me. Of course it’s not the same.
Liz Tukenmez (2 months ago)
Banana Republic, Gap, and Old Navy have the same parent company...and all my local outlet mall has all three stores. I get most of my clothes at Gap and I knew their outlet clothes had three dots under the logo on the label. While I was watching this, I looked at the labels of the clothes I've recently purchased...a pair of jeans, a shirt, and a pair of sweatpants...to my surprise the dots on the label were gone. The sweatpants and shirt were purchased via their outlet website, and the jeans from the outlet store. I wonder if the label change has anything to do with the lawsuit?? TJMax used to carry leftovers/last season clothes from brands like Limited and Express...the labels on the inside of the clothes used to have a line drawn through the brand logo, same with the cosmetics and perfume. I haven't shopped there in years so I don't know if you can still find those "bargins" but it might be worth checking out.
Christian Iannelli (2 months ago)
Some people dont understand that mainline stores work directly with their mother company (the brand) so they are given the prices at what it should be, so its equal for everyone. BUT if a department store buys the product in bulk to sell, they are owned by the department store so they can put whatever price they want on it (ofc they will stay the same or go a little lower.) but they can also put whatever sale % they want :) they dont need to follow the mother companies numbers! SO people before u buy do your research on where they sell the products then buy it. No one is forcing u to buy anything when u walk into a store lol
Edison Ng (2 months ago)
Cheap is Cheap. This video reminds me about my passed away grandpa always teaches me those poor people who wants to find a bargain in their life will ended up being poorer. Seems like my old grandpa know this a long long time ago. I miss him now.
Jewelz (2 months ago)
Coach tells you straight up. I called one time and they told me their outlet is different than the retail stores. Different products. I cannot believe people are oblivious. Walking into an outlet already feels cheap. Half the stuff thrown around and mishandled. If products were that expensive or good quality, they wouldn't just put bulks of things on display. I couldn't tell when I walked into Kate spade and coach. Totally different vibes from retail.
Pete Drek (2 months ago)
what about jewelry stores ? boosting the "regular" price to 100% and adding a rebate of 80%. still people think they have a deal. when you ask someone how much he paid for something, most will say; i saved 75$ on it, even before telling you the price.
CrashHarmony Roberson (2 months ago)
Yall, just shop at tk max they’re legit
Amy Liu (2 months ago)
Whenever I'm at Winners, I always look at prices on my phone and actually compare them.. and I usually never buy clothes
donovan stagg (2 months ago)
These comparisons were meh. With the coach purses they should have bought the same model from the retail and outlet store same for everything else
xuyahfish (2 months ago)
I bought a Kate Spade purse from an outlet late last Summer & the edges are already torn up, started coming apart within a couple months.
Jamuna N (2 months ago)
Why not buy knock offs then😂😂😂 just kidding. Just dont go for lables.SIMPLE

Would you like to comment?

Join YouTube for a free account, or sign in if you are already a member.